Australians plan to do 90% more online Christmas shopping this year compared to previous years. 2-in-5 Australians say they’ll shop online early to have gifts delivered in time - a study conducted by PayPal reported
It's a common speculation we encounter as digital marketers.
Some business owners speculate that people may have limited funds due to it 'being xmas time' or people being away on holidays (well maybe not this year lol)
But here are some helpful insights on the paid marketing end:
So what does this mean for your business?
The trending up of CPMs shown in the graph suggests that advertisers/business owners are spending more and more leading into the holiday season. Which means higher advertising costs and more competition.
So it would seem if you are considering to launch your xmas/holiday campaigns, you should probably do it soon to make the most of the lower competition!
PayPal’s research reveals the amount of online Christmas shopping in Australia is expected to almost double (48%) compared to previous years (25%): a year-on-year increase of 90%.
Shopping in-store is set to decrease, with respondents saying they plan to do only half (52%) their Christmas shopping in-store: a 30% year-on-year decrease from 75% of Christmas shopping being done in-store previously.
What about the dreaded WEEK IN BETWEEN? (27th Dec to 2nd Jan)
Even more reason to make the most of the time-on-screen!
With people more likely to be taking time-off and having more 'screen-time'. You could be putting your brand's products or services in front of them with exactly the right timing
Consider promoting your paid Facebook Ads to your retargeting (custom audiences) audiences who have already had a first impression with your brand, as the likelihood that they will convert is significantly higher!
From personal experience and being blessed to work with so many different businesses, this period of time has always offered a unique opportunity to set up the year to come.
No one has ever purchased from a business they've never heard of.
So if nothing else, use this time to tell everyone about your awesome biz!
Facebook has begun rolling out a new update from which you will be able to message friends, family or co-workers across the messenger family of apps seamlessly.
Stan Chudnovsky, VP of Messenger at Facebook, said in a recent post,
"We’ve been working on this for a while, so I’m excited to share that we’ll soon be bringing a new Messenger experience to Instagram. We’re starting to roll it out in select markets today and it will be coming to the rest of the world soon. This new experience will make it easier for you to connect with the people you care about. With this update to Instagram DMs, people will get many new features including the ability to communicate with friends and family across both Messenger and Instagram without downloading a new app, watch IGTV videos or TV shows together, create selfie stickers, and enable vanish mode so your messages disappear after they’re seen."
So what does this mean for you? The business owner?
Well if you use BOTs like Manychat, you'd best be poppin' bottles 🍾 because this update likely means that you will be able to deploy your BOTs into Instagram as well!
So as well as being able to deliver a more personalized experience on the Facebook platform and let your customers know about your products and services, you will soon be able to do the same on Instagram
Personally I think this is a sensational move.
Having run several Messenger Objective tests to the "instagram direct" location, the option to now run a Manychat Automated Flow will save us and other business owners a lot time answering FAQs and giving customers direction on the spot
What do you think? Are you excited for this?!
Your offer is what entices people (humans) to reach out and either enquire about your services or buy your product
The "Perceived Value" of your offer is largely what drives successful campaigns on Facebook. If a large portion of people see an immense amount of value in your offer, there's a high likelihood the whole campaign will be a raging success!
Comparitively, if your offer is lacking in the value department, you will have a hard time with it on Facebook and your campaign will seldom deliver any result
Now you might be thinking, "I don't want to give discounts or lower my value with offers" and I'll tell you right now, you don't have to.
An "offer" is not just a discount.
Here are a few examples:
and so on..
As you can see, in the top two offers above, I've simply added value to my offers at a low expense
In the others, I've simply conveyed the value of solving a problem
There are no limitations, only a lack of creativity
How could you improve your current offer or construct a new one?
Can you add more perceived value at a low expense?
Can you restructure the words/copy you are using to convey more value?
There's nothing wrong with crafting several offers for your business in an effort to see which works best
That's where a well-constructed Facebook campaign can be helpful
When it comes to testing these offers on Facebook, you'll want to be thinking about how to deliver it
Here are some ideas:
Those are the more common ways we deliver offers when setting up new campaigns for clients
The most common question we get asked at this point is, "Great, I've got a few offers to test, how much should I spend?"
We test on a 4 day cycle.
We take an assumption, craft a vehicle (campaign) to test it, let it run for 4 days and then assess our results. Simple.
As an example, say I want to test my two new offers..
I craft 3-4 ads for each offer in Ads manager, whilst targeting the same audience.
I then leave the campaign running at my preferred budget for four full days
After four days has past I then see that offer #1 is working the best so I leave it running, and switch off the other offer
The 4 Day Cycle is a simple test and measure structure
At this point you might look to see which offer generated the most leads or sales (by at least 50% to be statistically significant) and then switch off the under performing offers
Now to answer the question of "How much?", I would recommend setting your budget to whatever you can comfortably afford over the 4 days of your testing cycle, with a minimum spend of $10 per day
As this is all generalised information, if you are unsure about how to make it work for your business, feel free to book a Free Facebook Chat to set your strategy
In conclusion, your offer is one of the quickest ways to more successful Facebook Campaigns, as they only take a bit of brainstorming, a touch of creativity and a solid structure to test them with
I hope you found this helpful!
Google and Facebook have often been seen as competitors. Many businesses have been led to believe that you must choose one over the other without any consideration as to how you could leverage both synergistically.
In this article you will learn how we are using both Google and Facebook to their unique strengths and capabilities.
First let's discern the main difference between the two platforms:
Google - Users search for their desired solution i.e, your product or service. This makes them a much higher "intent" audience who are actively looking for a solution to a problem.
Facebook - Users are presented ads via "pattern interrupt" whilst scrolling to gain consideration toward a product or service that they may or may not, be actively seeking out. Users are served ads based off of the targeting options available to us advertisers.
So as you can see, there are slight differences in the type of audience you can reach on either platform.
Now let's talk about the good stuff..
How Do You Use both Facebook and Google together?
Watch the video below for an in-depth walk-through
Here is a visual
The diagram is a visual representation of the following sales & marketing funnel:
User clicks on a Google/Facebook Ad --> User hits the webpage --> [Variable] Did user purchase/enquire? [YES] --> End of funnel. [NO] --> Google/Facebook Remarketing Ad now shows to users who visited webpage.
With this strategy we are able to reap the best of both worlds.
Drive high intent customers from Google and generate consideration from Facebook, then remarket to both types of audiences at the same time, if they do not purchase or enquire.
This results in multiple opportunities to sell your product or generate leads for as long as you see fit.
On average we see at least a 30% reduction in "cost per purchase" and/or "cost per lead" using this synergistic strategy between Google and Facebook
Be sure to give this a shot and as always,
I hope you found this helpful
Having worked with several Fencing companies across the US, UK and Australia. I've been able to refine a strategy to get fencing leads that works almost 95% of the time - pretty good odds when you think of all the other ways you could waste money trying to generate new leads for a fencing business!
Specially in this article I'm going to outline where we get the most 'bang for our buck' and that is from Facebook.
Now for those of you who have a bad taste in your mouth or perhaps haven't had success with Facebook Ads, hear me out.
It works, and it works exceptionally well only when setup and run correctly.
So let's talk about the strategy that you can use to generate some new leads into your fencing business
Firstly, you'll want to have a) A Facebook Page and b) an Ad Account, both of which you can google how to setup.
Second, you'll want a 4 to 5 images of your work, we've often used colorbond fence pictures as they tend to draw a lot of attention.
and Lastly, you'll want to think about an offer that you can entice new fence customers with!
We can talk about some offers that have worked well by booking a chat here if you like!
From here you can begin to setup the Facebook Campaign itself:
The Facebook Campaign will then go into the "review" process and hopefully will be approved within 24 hours.
The above points are the exact framework that we've used to teach 100's of Fencing companies how to setup and run their own Ads to get more customers and obtain more leads.
Having said all of that, there are 3 specific details you need to remember when using this framework.
The first is your offer, the second is the target audience you use, and the third is the Ad.
I've recently put a short webinar together which explains how we setup our Facebook campaigns to get fencing leads and how you can do it too.
If you would like to watch and learn how we're getting a 'truckload' of new leads for fencing businesses, book a call with myself and I'd be happy to share the info: http://bit.ly/FreeFBChats
Within a flurry of new features within Facebook, it comes as no surprise that they have added email marketing to the list of business building tools!
Users can upload email contacts from other email marketing platforms and send emails directly through the Facebook platform.
You will find the tab "Marketing Emails" when viewing your Facebook page from the business manager.
Below that you will see an opportunity to upload contacts into the "Contacts" tab.
Though on the outside another email platform doesn't sound like anything new, Facebook's new email tool does have some helpful integrations like a "Send Message" button.
This is a great feature for giving customers to opportunity to connect in a more direct way with your brand.
Retargeting has become a must in the modern day marketing strategy. It increases the effectiveness of all other marketing efforts, increasing brand awareness, recall, and driving customers down the funnel to ultimately conversion.
Website visitors abandon the sales funnel for many reasons: comparison shopping, credit card not conveniently on them, “just browsing” and so on. Retargeting allows you to show ads directly to visitors after they’ve left a site or landing page, providing multiple shots at the conversion or sale.
Of all the available ways to spend a marketing budget on paid media, retargeting simply can’t be ignored.
Retargeting Tip#1: Retarget With A Relevant Marketing Message
Imagine checking out a pair of shoes on Nike's website and then after not purchasing, you see the same ad over, and over, and over again.
Safe to say it would fast become annoying and may even put you off the brand in future.
That's why it's incredibly important to retarget a user with relevant marketing messages.
Instead of hitting them with the same ad that brought them to the website in the first place, consider what may re-engage them or refresh their memories as to why they considered purchasing in the first place.
Example: Bob sees a pair of work boots that he considers whilst on Facebook, so he clicks on the ad, to the brand's website, but he doesn't purchase. That evening he's scrolling away on Facebook and sees the work boots again, but this time the ad is showcasing the main benefits that the work boots provide over any other, but Bob isn't swayed unfortunately, and doesn't click the ad.
So the next day while he's waiting for his coffee he sees another ad. This time the ad is portraying testimonials of other people who love these work boots, and this provides Bob with a bit more trust toward the brand so he clicks the ad and this time he initiates the checkout process on the website!
But just as he is about to pull out his credit card, the barista yells out "Bob?" and Bob promptly puts his credit card away and proceeds to collect his coffee.
Damn we were so close!
However, luckily we have an 'ace up our sleeve' and at about lunchtime when Bob is on his break, he goes for a casual scroll and BAM, another ad. This time the ad says "These boots were made for walking, so don't let them walk out of your life - here's a 10% discount coupon." and Bob completes his purchase.
Retargeting Tip#2: Utilize High Converting Placements like Instagram Stories
If you ever wanted to completely immerse someone in your product offering, Instagram Stories could well be the opportunity to do just that!
Not only does an Instagram Story cover the entire of the user's phone, increasing the real estate you have to work with, but Instagram Stories only go for 15 seconds so you can create quite a few different ads to test with ease.
You can use either video or images in this placement as well. But testing both at the same time is always best practice and 'hedges your bet' so you get a true representation of whether an image or a video is performing best for your brand.
The Instagram Story placement is also a great deal cheaper than is big brother Facebook.
Where it may cost you around $12 to reach 1000 people on Facebook, it may only cost you $6 to reach 1000 people in the Instagram Story placement. The contributing factor to this is simply the fact that there isn't as much competition for this placement when compared to Facebook.
We've been able to reduce the average cost per purchase or cost per lead by 30% on average, just by using the Instagram Story Placement.
I frequently use them for retargeting for my brand with varying call to actions
Here are a few examples of what I've used in the past
If you would like to learn How To Setup Instagram Story Ads Click Here
You will be redirected to my YouTube channel
Retargeting Tip#3: Cross Promote Other Services or Products
People who have already spent money with you are more likely to spend money with you again.
This is true with serviced-based businesses and online ecommerce businesses.
Have you noticed when you purchase a product online, you often get followed up with their sales, promotions and offers by email?
It's insanely effective and is your lowest hanging fruit when extracting more sales from your current customer base.
So include this strategy in your Retargeting Campaign!
If Janine buys product X today, we wait 7-10 days for it to be delivered, then she will begin to see retargeting ads showcasing product X and Z, which may actually complement product X.
Similarly, if you're a service-based business, the above strategy may look like:
Grant fills out a lead form on Facebook to get a quote for a colorbond fence, then for the next 5 days he begins to see package deals for a colorbond fence and outdoor blinds - which increases the average order value per customer immensely.
The only limit to cross promoting is your imagination! So be sure to try all your offering to see which converts best for your brand.
They say you never get a second chance to make a first impression.
With retargeting, you not only get a second chance, but a third, fourth, fifth and more.
In the highly competitive world of digital marketing, you want to utilize every advantage possible and maximize the value of each of the visitors you drive.
In the case of retargeting, you are leveraging your own website visitors, which is the most valuable type of audience.
This is what makes retargeting so compelling and why its use should be a part of every business owner’s strategy.
I hope this has been helpful my friend 🙂
Facebook are releasing a new function called "shops" ahead of schedule in an effort to help businesses affected by COVID-19
Facebook announced on Tuesday the 19th of May that it is adding shopfronts to it's long list of features paired with some new functions across it's spread of apps.
These new features put it in the same ring as Amazon, Etsy and eBay being a platform where users can purchase goods directly from!
Facebook Shops will allow business page admins to create digital storefronts on the platform where they can host a range of products and either send users off-site to complete their payment, or take a payment directly through Facebook.
Basically, Facebook could potentially be your new ecom store!
* An example of what Facebook Shops could look like, shared by Facebook
On top of that, users will also gain access to a function to tag their products in live video. Enabling people to purchase products in a very warm manner, by seeing them live either for the first time or after seeing the benefit they provide.
Facebook said these features were pushed ahead of schedule with COVID-19 affecting small business owners.
“We’re seeing a lot of small businesses that never had online presences get online for the first time,” Mark Zuckerberg said on Tuesday. “For a lot of small businesses in this period, this is the difference between staying afloat and going under.”
My thoughts 🤔
I love it
I just imagine an even lower barrier to entry for new and aspiring business owners to enter the market with product and immediate have access to all the tools they need to thrive.
Could it possibly negate the need for a website? No more shopify? No more squarespace? No more landing pages?
And don't get me started on tagging products in Facebook Live videos! Flash sales here we come!
We'll see how this all fares in due time
As a Digital Marketer managing quite a few different brands - both online and local business, there's a lot of uncertainty in whether or not you should be advertising online at all right now.
So here's my take backed by some facts..
Right now, 28 of the 33 brands we manage or mentor have seen a 20% decrease in lead cost/cost per purchase, this was between the 4th and 15th of March 2020 when fear of this spread was increasing dramatically.
Not only that but it was/is also cheaper to advertise on Facebook right now.
One of the ways we measure that is by CPM or 'cost per 1000 impressions' - How much it costs to show your Facebook Ad 1000x
This figure usually sits comfortably at $12 CPM most days of the week.
Right now across the accounts we manage that figure has dropped FORTY ONE PERCENT to $7 - that's 41% just in case that didn't stick..
Not only are you able to get cheaper leads and sales right now but IT'S CHEAPER TO ADVERTISE IN GENERAL!
The last time it was this cheap consistently, Facebook had just got done for the cambridge analytica privacy breach.
But let's talk about WHY this might be - Ask yourself.
Are you trying to conserve your spend right now as a business owner?
Are you anticipating a drop in sales?
Do you think every other business owner is thinking the same thing? 🤔
Given the above facts - do you see the opportunity to not only generate new business, cheaper - but also acquire a huge foothold in your industry whilst your competitors are shrinking their marketing efforts?
We've even upped our spend quite considerably to make the most of the current terrain!
So if you're a little unsure - or you need a strategy to navigate the landscape with certainty..
Feel free to book a chat and I'll throw some strategies at you free-of-charge
CLICK HERE TO BOOK
I love dabbling in other marketing platforms.
Don't get me wrong, Facebook is by far the most powerful platform to market yourself online, but just like a good investment portfolio - it's a good idea to diversify.
Plus it's fun 🤓
Snapchat allows you to get in front of an age range of 16 - 35 year old people consistently.
And no it's not just a "young person platform" and even if it were, they'll grow up someday - so whose brand would you like them to recognise?
Right now Snapchat is something I'd consider to be "underpriced attention"
Clicks are cheap, just .28c in fact.
Imagine only paying $28 for 100 targeted people to visit your website - then retargeting them on Facebook
With this particular campaign pictured above, I was generating interest for my mentorship course.
We got 1720 "swipe ups" a.k.a clicks @ 28c each
146,000 impressions (eyeballs on my ad)
and a CPM of $3.29 - basically how much it costs to reach 1000 people at a time (compare that to the average CPM on Facebook of $12 and you see why I'm stoked)
Creating the ad is a tad bit fiddly I must admit.
Snapchat have their own self-serve ad platform similar to Facebook
Your image or video needs to be a PORTRAIT style and I have found just turning the selfie camera on and speaking tends to be one of the better performing types of ad content - don't be afraid to get in front of that camera!
Also you'll need to have your logo in the video/image as well.
They don't allow for any "perceived negative" before and after pics in the content either - basically if you follow Facebook's guidelines for advertising then you should be right.
All in all, if nothing else, Snapchat is a great tool for branding - letting people know who you are and what your business does
And cheaply I might add 😉